Derbyshire County Cricket Club

Hosted Telephone System allows all numbers on one platform.

The Incora County Ground, Derby, has a rich sporting history which includes horse racing, football as well as international and county cricket.

The club had 2 lease lines, with different suppliers and with different systems on each. EVAD merged the lines into a quicker more cost-effective solution that gave them the speed to start streaming matches.

They now have new phones on a Horizon System and have seen better instructions and supports system with EVAD.

The sales team are using the voicemail services missing fewer calls, a better routing system and they have effectively used this to lock the business down during COVID-19. They have been able to direct all calls to one number.

Key Results

  • Faster internet speed through merged lease line
  • Can serve clients more effectively and efficiently
  • Better training and support for staff to use the functionality of the hosted system
  • One local number that all calls can come through

"The ease of which we did change our telecoms structure at very short notice was very positive"

Ryan Duckett, Cheif Executive, Derbyshire County Cricket Club

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