EVAD Testimonials

Christie O'Connor Sage Support Manager, PKF Smith Cooper Systems

“When lockdown pushed our company to have to adapt to working from home, EVAD provided us with a scalable hosted voice platform that allowed us to self-manage our call flows. The turnaround from sales demo to implementation was fantastic and we have had great customer service and communication throughout."

Amy Lang, Headteacher, Orchard C of E Primary School.

“We had been experiencing difficulties with our telephone system for over 4 weeks, we could not make and receive telephone calls, Someone then recommended we speak to the team at EVAD, The engineer was very knowledgeable, He corrected the issue within 20 minutes. Very quick service!"

White Water Health – Patrick, Practice Manager

“I used this company in a previous practice and they did an outstanding job of install and training. The set up worked incredibly well and their customer support was outstanding."

Park & St Francis Surgery – Sue, Practice Manager

“Brilliant service from the start. We are only on week 1 and we already have noticed a huge difference to our phone lines and the improvement for our staff and patients being able to get through and not get the engaged tone all the time. Number in queue is working a treat and everyone at EVAD has been on board and supported us from the day of transition. Thank you EVAD."

E3 Recruitment

“In my opinion this is a great example of a well sold, coordinated, and supported solution from start to finish."

Nick Gummerson Business Manager

“We changed to EVAD for our mobile phones just over a year ago, a professional personal service, always happy to help, and help they do quickly and always with a smile, a great service, a great team and a great price.”

Dr Mary Simpson, our Senior GP Partner, Acorn Surgery

“I really am impressed with the seamless installation and transition. There really have been little or no teething problems. - they can quote me on that!"

Batley Multi Academy Trust

“New Hosted solution implemented across three Schools, supporting 150 extensions. This was to replace the customers ageing on premise PBX systems and ISDN lines. The Trust wanted a solution which offered centralised management across all sites, the ability to expand without heavy capital investment and more importantly, offered the flexibility for staff to continue to operate via soft phone clients as part of the customers disaster recovery strategy."

Hill’s Construction

“We have been a customer of EVAD’s for over 5 years and have recently renewed our Hosted telephony service , which consists of 337 users across the estate, a mix of fixed IP devices and soft phone clients."

Brooks Macdonald Sam Kerins End User Computing Manager

“We have been working with EVAD now for over 5 years, they took the time to understand our business and demonstrated a working knowledge of the financial sector from day one. They have bought creativity and innovation to us whilst always delivering high levels of customer service and ensuring continuity is a priority."

University of Derby, Vlad Ispas

"Excellent work guys, many thanks for your help and perseverance on this."

Horizon Healthcare – Nicola Waller

"Just wanted to let you know how smoothly our upgrade of Horizon Contact went yesterday (Tuesday 7th December 2021) thanks to Dan. He was extremely helpful in this upgrade taking the time to train all the staff that were available. He was very patient with everybody as he was having to repeat the same information many times. He answered all our questions, and nothing was too much trouble. He has always been a pleasure to deal with since moving over to Evad and has helped me many times."

The Court House Medical Centre

The Court House Medical Centre

“We are now a week into using the cloud solution and the difference in managing calls could not be more efficient, our Staff and patients are very happy with the system and we are safe in the knowledge that we have access to ongoing support when needed. All this at a competitive price too."

University of Exeter, Desktop Support Technician Charlotte Farmer

“You are an absolute legend, thank you so much. I have to say, I am so impressed with the support we receive from you folks at EVAD, So easy to contact you as well. It is so appreciated. Massive thank you."

Michael Deegan, CWG Choices Ltd.

"Everything is going great, people are very impressed with the new system. Thank you."

Cherie Pridham Racing

“I wanted to pass on our thanks for the excellent service and support given to us during the port from Plan.com to EE."

Brooks Macdonald

“Impressed with the level of professionalism and our excellent working relationship, Scott who is 3 weeks with us was invited to see what gold standard looks like and he was not disappointed. It’s a pleasure working with you guys."

Owain.Gimblett Pontardawe Health Centre/Wales NHS

"Our experience with EVAD has been excellent from the outset. Their understanding of challenges facing the practice alongside their ability to adapt to our bespoke needs helped make the transition an easy one. They have been able to offer excellent functionality, coupled with ample ongoing support and all at a competitive price. We would have no hesitation in recommending their services to other practices who want to develop their management of telephony systems to the next level."

OXTED Health Centre

OXTED Health Centre

“Many thanks for your efforts with us at Oxted. Smoothness of implementation far exceeded expectations although I expect there will be a few wrinkles to sort out along the way! And everyone's positive about the system itself which is great."

Chris Smith. Managing Director, PKF Smith Cooper Systems

“Thanks a lot for your help, advice and awesome service."

Woodsend Surgery, Aspiro healthcare

“I just wanted to say thank you properly for turning this request around so quickly for us - I do appreciate that we can’t pull this string very often but really appreciate your swift response at the start of the COVID Booster programme."

West Quay Medical Centre – Gareth

“Before we joined EVAD’s Think Healthcare solution, we had an on-site system with limited lines and unhelpful management. Moving to their cloud solution was seamless. Callers never have a busy tone anymore, calls are dealt with much more efficiently and our patients are much happier. I would recommend EVAD to any primary care practice wanting to upgrade to a flexible and scalable phone solution."

Chagford Medical – Judy, Practice Manager

“From start to finish we had up to date information as to the procedure, process of this new telephony system. The aftercare has been excellent, Highly recommend."

Brooks Macdonald Service Delivery Manager Albert Kelly

“I appreciate you working with me to align the service TORs in line with your own EVAD documentation, it is comprehensive covering all bases and FCA ready and makes the meetings very slick."