With many UK SMEs still needing to implement a disaster recovery plan to protect their business against data loss, network outage and other IT disasters, the need for a simple-to-use service to support business continuity during challenging circumstances has never been more relevant. In response to this, we’ve developed a service called simply ‘Business Continuity’, which can be accessed via a secure website or through an easy-to-use app available for use on Android, iOS (Apple), Windows Mobile or Blackberry devices.
Control main customer-facing numbers such as sales and support lines
Provide great service
Control key individuals’ contact numbers
Calls can always be answered
Answer calls no matter the circumstances impacting the business
It lets the end customer make the call routing changes for the specific issue that they are experiencing
Management Information (MI)
Online reporting tracks the calls to the customer’s business during “normal” and exceptional circumstances
Let us know some details and one of our service experts will be in touch.