Unlock the Full Potential of Your Customer Experience
Take advantage of valuable insights into every customer interaction with call recording services, such as call centre recording systems and conference call service recording. If you are attending to customers in the financial service, emergency service and salesforce sectors, your calls can be kept, logged, and efficiently accessed.
EVAD’s call recording software for business services facilitates organisational training and operational reviews for improved customer service, call recording management and fraud prevention.
Quickly access call recording services, including all recorded calls, to resolve customer disputes, optimise best practices and ensure governance.
Enjoy call recording software configurations that are fully compliant with national and local laws, such as MiFID II call recording requirements and the Financial Conduct Authority regulations.
Our call recording software for businesses ensures operational efficiency by sharing information quickly, seamlessly, and securely without the need to transcribe.
Develop training programs and employee skill sets through the systematic review and evaluation of vital business communications functions in sales, customer service, collections, emergency dispatch facilities, and other public safety organisations.
Our call recording services log telephone interactions to reduce the risk and ramifications of miscommunication with customers. Examples include improperly filed insurance claims, business-to-business purchasing, and perishable goods orders.
With the most open and connected platform, we capture all voice communications from anywhere -irrespective of the source, without needing to change your existing telecoms infrastructure and backed by unrivalled resilience and service excellence.
Let us know some details and one of our service experts will be in touch.