Capture, Archive, Organise, Playback and Share Voice
Unlock the full potential of your customer experience with valuable insights into every interaction with call recording services, such as call centre recording systems and conference call service recording. If you are attending to customers in the financial service, emergency service and salesforce sectors, your calls can be kept, logged and efficiently accessed.
EVAD’s call recording software for business services facilitates organisational training and operational reviews for improved customer service, call recording management, and fraud prevention.
Quickly access call recording services, including all recorded calls, to resolve customer disputes, optimise best practices and ensure governance.
Enjoy compliant call recording software configurations to help comply with national and local laws, such as the PCI DSS standard.
Our call recording software for business ensures operational efficiency by sharing information quickly, seamlessly, and securely without the need to transcribe.
Develop training programs and employee skill sets through the systematic review and evaluation of vital business communications functions in sales, customer service, collections, emergency dispatch facilities, and other public safety organisations.
Our call recording services log telephone interactions to reduce the risk and ramifications of miscommunication with customers. Examples include improperly filed insurance claims, business-to-business purchasing, and perishable goods orders.
Let us know some details and one of our service experts will be in touch.