Call Recording Services

Capture, Archive, Organize, Playback and Share Voice

Call Recording Software for Your Business 

Unlock the full potential of your customer experience with valuable insights into every interaction with call recording services, such as call centre recording systems and conference call service recording. If you are attending to customers in the financial service, emergency service and salesforce sectors, your calls can be kept, logged and efficiently accessed.

Customer Experience

EVAD’s call recording software for business services facilitates organizational training and operational reviews for improved customer service, call recording management, and fraud prevention.

Dispute Resolutions

Quickly access call recording services, including all recorded calls, to resolve customer disputes, optimize best practices and ensure governance.

Compliant Call Recording

Enjoy compliant call recording software configurations to help comply with national and local laws, such as the PCI DSS standard.

Operational Efficiency

Our call recording software for business ensures operational efficiency by sharing information quickly, seamlessly, and securely without the need to transcribe.

Employee Development

Develop training programs and employee skill sets through the systematic review and evaluation of vital business communications functions in sales, customer service, collections, emergency dispatch facilities, and other public safety organizations.

Risk Management

Our call recording services log telephone interactions to reduce the risk and ramifications of miscommunication with customers. Examples include improperly filed insurance claims, business-to-business purchasing, and perishable goods orders.

Are you interested in Call Recording Services?

Let us know some details and one of our service experts will be in touch.

sidebar cta

Never Miss a Word

With the most open and connected platform, we capture all voice communications from anywhere-irrespective of the source, without needing to change your existing telecoms infrastructure and backed by unrivalled resilience and service excellence.

Partners

Think Unified

Get in touch